Frequently Asked Questions
If you still have questions after reading through our FAQs please email us at [email protected] or call 570-333-4098.
Eligible campers with special needs may submit an online Grant Request Form to receive 10 days of respite care through our Best Week Ever Day Camp Program in three locations (Dallas, Hazleton and Scranton). Guardians will be responsible for optional fees including transportation, extended care and trips. If campers are eligible for 1:1 support in their school setting, they should attend with that same support for the full time they are at camp. Our grant cycle opens in January and will close in April or when we reach our maximum funding in each location.
INSTRUCTIONS:
- Click here to access our >> Grant Request Form
- Log in to your account (New families can create an account and add all family members to the account).
- Select the name of the person for whom you are completing the form (Please complete a separate form for each camper that is applying).
- Complete the Grant Request form on the screen and submit.
- Please allow at least two weeks for us to process your request. You will receive an email to the primary address listed on your account. The email will include your grant offer and registration instructions.
- Upon approval, each family will complete their own registration for camp program, pay for optional fees including transportation, extended care and trips.
Please email [email protected] when you have made your reservations. Camp Orchard Hill will manually apply your grant payment to cover the base registration fee for 10 days of Respite Care.
We invite you to take advantage of registration incentives available for all Camp Orchard Hill families! If you need additional assistance, please submit an online Scholarship Request Form with supporting income verification documents. Our scholarship cycle opens in January and will close in April or when we reach our maximum funding in each location.
- Click here to access our >> Scholarship Request Form
- Log in to your Ultra Camp account (New families can create an account and add all family members to the account).
- Select the name of the person for whom you are completing the form (You only need to complete one Scholarship Form for your whole family).
- Complete the Scholarship Request Form on the screen.
- Submit appropriate income verification to [email protected].
- The first two summary pages of your 2025 Federal Taxes (Schedule 1040).
- If your taxes are not prepared for 2025, you may submit the first two pages of your 2024 Federal Taxes, PLUS your most recent pay stubs.
- If you don’t file taxes, please submit a statement for each type of income received in your household (SNAP, SSI, SSD, child support etc)
- We will not be able to process your Scholarship Request until we receive your income verification at [email protected].
- Please allow at least two weeks for us to process your request. You will receive an email to the primary address listed on your account. The email will include your scholarship offer and registration instructions.
- Upon approval, each family will complete their own registration for programs. Please plan to pay the applicable deposit for requested camp weeks.
Registration Incentives:
OVERNIGHT CAMP INCENTIVES:
- Register and Pay in full by March 15 to receive our best summer pricing. (See registration for specific price).
- Register and Pay in full by May 1 to receive discounted pricing (See registration for specific price).
- Receive a multiple child incentive when you are registering more than one child in your immediate family. (See registration for specific pricing)
- Refer a Friend! Receive a $50 incentive for each new camper that you refer to overnight camp, up to the full price of your registration fee. (Camper must be new to Camp Orchard Hill and must write your name in the referral field of their registration profile. Not applicable for siblings.)
DAY CAMP INCENTIVES:
- Register for 9 or 10 full weeks to receive our full summer discount. (See registration for specific price).
- Register at lease 5 full weeks of camp to receive our half summer discount. (See registration for specific price).
- Receive a multiple child incentive when you register more than one child in your immediate family for a full week of camp. (See registration for specific pricing)
- Refer a Friend! Receive a $25 incentive for each new camper that you refer to Day Camp, up to the full price of your registration fee. (Camper must be new to Camp Orchard Hill and must write your name in the referral field of their registration profile. Not applicable for siblings.)
OVERNIGHT CAMP:
Your reservation and accompanying $100 deposit will hold your camper’s spot for the week of camp that you have selected. We expect that all Overnight Sessions will sell out, so we uphold policies that make the registration process fair for each family. Please read these policies carefully so that you know what to expect!
- Your $100 deposit for each week of camp is non-refundable and will be forfeited if the week is canceled.
- Full payment for each Overnight Camp session is due by July 1 and becomes non-refundable on that date.
- Option fees (excursions, photos, videos etc) are refundable if the week of camp is canceled.
- Medical exceptions to our refund policy require a doctor’s note.
Please plan to log in to your account before July 1 to make payment, update your selections and medications and to add snack shop money.
DAY CAMP:
Your reservation and accompanying $50 deposit will hold your camper’s spot for the specific weeks or days of camp that you have selected. We expect that all weeks of Day Camp will sell out, so we need to uphold policies that make the registration process fair for each family. Please read these policies carefully so that you know what to expect!
Your $50 deposit for each week of camp is non-refundable and will be forfeited if the week is canceled. This applies to each week canceled. (e.g. 2 weeks canceled $100 fee) This also applies to cancellation of per-day options. $10 will be forfeited for each day canceled.
Session balances will be due monthly. The full session fee becomes non-refundable on these dates and will be forfeited in the case of cancellation.
- Full payment for June Weeks 1-4 will be due June 1.
- Full payment for July Weeks 5-8 will be due July 1.
- Full payment for August Weeks 9-10 will be due August 1.
- Each reservation is specific to the week or days that you selected and cannot be transferred to a different week or day.
- Missed days of camp cannot be refunded or transferred (e.g. missed Friday and want to come back next week for a day)
Please plan to log in to your account before June 1, before July 1 and before August 1 to pay your session balances and to update your trip selections, transportation, extended care and to add snack shop money.
Will you help us bring kids to camp this summer? Your sponsorship will make a powerful impact on the life of a camper who would not otherwise be able to attend Camp Orchard Hill! Learn more here.
Tell your friend (must be first-time COH camper) about Summer Camp. If they sign up and write your name on the “Friend Who Referred Me” line on their registration form – you’ll get $25 off your registration fee for Day Camp or $50 off your registration fee for Overnight Camp – up to the full price of your registration! Not valid for siblings.